Terms and Conditions

Terms &
conditions.

These terms apply to ElevateZ.AI services and messaging programs.

Business information

SMS program sender: Derrek Wiedeman, doing business as ElevateZ.AI

Brand: ElevateZ.AI

Location: Austin, Texas, United States

Customer service: Use the contact form.

Services

ElevateZ.AI provides professional services for businesses that want to evaluate, plan, and implement practical AI systems. Services may include AI operations assessments, implementation roadmaps, workflow automation, AI education, and fractional AI leadership.

Service scope, deliverables, pricing, timelines, and payment terms are confirmed before purchase through the applicable checkout page, invoice, proposal, or signed services agreement.

SMS messaging terms

By providing your mobile number and actively opting in to receive text messages from ElevateZ.AI and Derrek Wiedeman, you agree to receive service-related SMS messages. Messages may include assessment progress updates, appointment reminders, account or project notifications, customer support follow-ups, and operational alerts.

Message frequency varies based on your interaction with our services and the services you request. Message and data rates may apply.

You can opt out at any time by replying STOP to any SMS message. You can request help by replying HELP or by using our contact form.

Consent to receive text messages is not a condition of purchasing any goods or services. SMS consent is collected separately from any purchase, account, or service agreement.

Mobile information and text messaging opt-in data are handled according to our Privacy Policy.

Payments, refunds, and cancellations

Payments may be collected by card or invoice through Stripe. Unless a checkout page or services agreement states otherwise, prices are listed in U.S. dollars and cover the specific assessment, project, or consulting service described at purchase.

For fixed-price AI assessment purchases, a full refund is available before work begins. Once assessment work, analysis, or report preparation has started, refunds are reviewed case by case based on the work completed.

For custom consulting or implementation projects, refund and cancellation terms are governed by the signed proposal, statement of work, or services agreement. If there is no separate written agreement, fees for completed work are non-refundable and unused prepaid fees may be refunded at our discretion.

No physical goods are sold through this website, so return shipping and physical product returns do not apply.

Customer responsibilities

You agree to provide accurate business information and participate in the discovery, assessment, and implementation process needed to deliver the agreed services.

AI strategy and implementation services are advisory and operational services. We do not guarantee a specific revenue increase, cost reduction, search ranking, or investment result unless a signed agreement expressly states otherwise.

Clients retain ownership of their business data and materials. ElevateZ.AI retains ownership of its pre-existing tools, methods, templates, and know-how unless a signed agreement says otherwise.

Restrictions and promotions

Services are subject to applicable U.S. laws. We do not sell physical goods, regulated financial products, medical treatment, weapons, controlled substances, or export-controlled goods through this website.

Any promotional offer will include its own eligibility, pricing, expiration, and redemption terms at the point where the promotion is presented. If no promotion terms are presented, no special promotion applies.

Related policies

Review our Privacy Policy and Legal & Policies page for additional business, privacy, refund, and cancellation information.

Last updated: June 6, 2026